Homeowners across Helotes call Big Toms Roofing because we do what we say โ show up on time, explain what we find in plain language, and stand behind every Flat Roof Repair job with a written warranty.
We built Big Toms Roofing to fix a problem every homeowner in Helotes has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Flat Roof Repair crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Helotes job.
A leak that starts as a small stain can rot decking and framing within weeks. Our emergency response teams treat every active-leak call in Helotes as urgent โ temporary stabilization first, permanent fix scheduled right behind it.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
Commercial roofs fail differently than residential ones โ ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Helotes commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.
Ice damming is a real problem in Helotes, TX winters when it happens. We install proper ice-and-water shield and improve attic insulation and ventilation to stop the freeze-thaw cycle that damages eaves.
Every one of these commitments exists because a Helotes homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof โ no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Helotes, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
We treat your yard and driveway like we'd want ours treated โ swept, protected, and cleared before we leave each day.
We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Flat Roof Repair jobs in Helotes.
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"I got three quotes for a full reroof and Big Toms Roofing wasn't the cheapest, but they were the only ones who explained exactly what was included and stuck to it. Zero surprises on the final bill."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Bought a house in Helotes last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Our dispatch radius from Helotes reaches the surrounding Helotes, TX communities as well โ if you're unsure whether your address is covered, one call confirms it in seconds.
Zip codes we serve in and around Helotes, TX include: 78023
One call gets a licensed Helotes roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Helotes, TX
